Privacy Policy

Last Updated: December 2025

Soft Launch Media is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By accessing our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of our site and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form

  • Book a service or consultation

  • Subscribe to a newsletter

  • Communicate with us via email, social media, or our website

This may include:

  • Name

  • Email address

  • Phone number

  • Business or brand information

  • Project details

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on site

  • Cookies and tracking data (for analytics and site performance)

We use this data to improve the user experience and website functionality.

2. How We Use Your Information

We use collected information to:

  • Provide and manage our services

  • Communicate with you about your project, account, or inquiries

  • Send updates, promotions, or newsletters (you may unsubscribe anytime)

  • Improve our website, services, and customer experience

  • Maintain security and prevent fraudulent activity

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Email marketing tools

  • Website hosting platforms (e.g., Squarespace)

  • Project-related software (e.g., Canva, Adobe, Meta Business Suite)

These third parties are only given access to information required to perform their services and are obligated to protect your data.

We may also share information if required by law.

4. Cookies & Tracking

We use cookies and similar tracking technologies to:

  • Analyze website performance

  • Enhance user experience

  • Understand visitor behavior

You can disable cookies through your browser settings, but this may affect site functionality.

5. Data Security

We implement security measures to protect your personal information, including:

  • Secure website hosting

  • Password-protected accounts

  • Limited access to client information

However, no online transmission or storage system is 100% secure. While we do our best, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Complete your project

  • Comply with legal obligations

  • Maintain business records

You may request deletion of your personal data at any time.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

  • Request a copy of the data we have collected about you

To submit a request, email us at softlaunchmediaco@gmail.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their policies separately.

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect data from anyone under this age.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website indicates acceptance of the revised policy.

11. Contact Us

For questions about this Privacy Policy or how your data is handled, contact us at:

softlaunchmediaagency@gmail.com